Submatic and MemberZone both turn Square sales into memberships that redeem at the POS - the split is scope. Submatic is purpose-built subscription billing; MemberZone runs subscriptions, loyalty, a member CRM, and multi-carrier fulfillment as one system, with no monthly platform fee. If clean recurring billing is the whole job, Submatic is lighter. If you also run rewards, releases, or shipping, MemberZone collapses the stack into one tool.
Which is right for you
Skip the spreadsheet. Here's the honest call.
Choose MemberZone if…
- You want memberships, subscriptions, and loyalty in one system instead of separate tools
- You ship products or coordinate pickup and want labels and fulfillment built in
- You'd rather pay per transaction than a monthly subscription
Choose Submatic if…
- Your only need is recurring billing on Square with POS redemption
- You don't run fulfillment, releases, or a loyalty program
Capability scorecard
Line by line, no hand-waving
MemberZone leads on 4 of 5 buyer priorities below. The rest is an honest read of where each tool lands.
| Capability | MemberZone | Submatic |
|---|---|---|
| Monthly platform fee | None on Starter & Growth - percentage of membership volume only; flat monthly at Enterprise | Subscription pricing (quote-based) |
| What it runs | Subscriptions, memberships, loyalty, and rewards in one | Subscriptions and packages |
| Point of sale | Native Square, Toast, Lightspeed, Clover, SpotOn, Shopify, and Revel | Square (deep), with POS redemption |
| Fulfillment & shipping | Built-in carrier labels, pickup, and DTC compliance shipping | Not a focus - billing and redemption |
| Member CRM & pipeline | Lead → staged → member pipeline with notes and import | Subscriber list and order history |
Where Submatic wins
An honest look.
No tool wins every dimension. Here is where Submatic is the better fit.
Submatic has been focused on Square subscriptions longer, so its Square subscription workflows are mature and battle-tested.
If you only want to sell a simple recurring package from Square and nothing else, Submatic is a lighter, more single-purpose tool.
Why teams switch
Why teams leave Submatic
The reasons that come up most when businesses move from Submatic to MemberZone.
They need loyalty, a member CRM, and fulfillment, not just subscription billing.
They would rather not pay a monthly subscription to run recurring billing alone.
They run releases, shipping, or pickup that a billing-only tool does not cover.
Switching
Moving from Submatic
Moving from Submatic to MemberZone keeps your Square subscriptions running while adding loyalty, a member CRM, and fulfillment around them.
- 1Keep Square as your POS - MemberZone connects to it natively, so there is no new checkout for staff to learn.
- 2Import your existing members, tiers, and billing details from a spreadsheet during onboarding - no re-collecting cards.
- 3Turn on dues and rewards that apply automatically at checkout, so members are recognized on the POS your staff already use.
Pricing
MemberZone
On Starter and Growth there is no monthly platform fee - you pay a percentage of membership and loyalty volume processed: 2.8% on Starter, dropping to 2.4% on Growth. Everyday POS sales are not counted. High-volume programs move to a flat monthly Enterprise rate based on revenue and member count.
Submatic
Quote-based subscription pricing; not publicly listed. Confirm current rates with Submatic.
Submatic pricing last verified June 2026. Confirm current pricing on the Submatic website before deciding.
Frequently asked questions
Is MemberZone a Submatic alternative?
Yes. MemberZone runs the same POS-native subscription and membership model as Submatic, and adds loyalty, a member CRM, and built-in fulfillment - with no monthly platform fee.
Does MemberZone work with Square like Submatic?
Yes. Square is a native MemberZone integration: members are detected and rewards redeem right on Square POS. MemberZone also integrates Toast natively.
How is MemberZone's pricing different from Submatic's?
On Starter and Growth, MemberZone has no monthly platform fee - you pay a percentage of membership and loyalty volume processed, starting at 2.4%, and everyday POS sales are not counted. High-volume programs move to a flat monthly Enterprise rate based on revenue and member count.
Can I move my Submatic subscribers to MemberZone?
Yes. MemberZone supports CSV/spreadsheet import of existing members and subscriptions so you can migrate your subscriber list during onboarding.
More comparisons
MemberZone vs Subport
Subport gives Square cafes their own branded ordering app. MemberZone unifies memberships, loyalty, and fulfillment behind the POS.
MemberZone vs Craver
Craver builds white-label ordering apps with a Coffee Club. MemberZone runs the membership and loyalty engine itself.
MemberZone vs Square Loyalty
Square's points-only loyalty add-on - about $45/mo, and locked to Square.